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Location/Division: Norwich

About the Firm Brown&Co was formed in 1993 following a management buyout from Royal Life Estates. Since then the firm has grown substantially and today we are a leading provider of agency, professional and consultancy services across the whole range of rural, commercial and residential property, agriculture and the environment. From an increasing network of offices throughout East Anglia, the Midlands and the Yorkshire and Humber region, as well as overseas, we combine a high level of specialist technical expertise with experience and local knowledge. The firm has a real commitment to build strong, proactive, and long-term relationships with both corporate and private clients, for whom we always strive to deliver the best results and total satisfaction.

We are looking for an accounts apprentice to work within our Client Accounts team at our Norwich office.  The successful candidate will work within the team whilst studying towards their AAT qualification.  Previous experience is not essential as training will be provided.  As an Apprentice, you will have the opportunity to learn and develop your skills while working alongside experienced professionals. The below responsibilities are examples of tasks the successful candidate will work towards performing during the period of their apprenticeship. 

Previous experience is not essential as training will be provided.

The below responsibilities are examples of tasks the successful candidate will work towards performing during the period of their apprenticeship.

Responsibilities

• First point of contact on the telephone/face-to-face for any general queries

• Bank reconciliations.

• Processing of tenant and landlord receipts

• Resolving any queries with the Property Management team

• Assist with collection of arrears.

• Ad hoc projects within the Client Accounts team.

• Liaise with external parties including clients, tenants & suppliers to resolve queries.

• Perform any ad hoc duties as requested.

• Processing payments via Barclays.net

• Processing cheque receipts

• Payment runs.

• Processing of supplier invoices

• Processing tenancy deposit refunds

• Ensure standardisation, implement improvements, and ensure best practice. Identify any areas within existing processes which could be improved and discuss these with the Line Manager as appropriate.

• Work as part of a team and assist other team members in meeting departmental targets and deadlines.

• Ensuring compliance with RICs

• Ensuring Qube data is kept up to date.

Requirements

• Maths and English GCSE grade 4 or above
·  Strong attention to detail and accuracy
·   Excellent organizational and time management skills
·   Ability to work independently and as part of a team
·   Strong communication skills, both written and verbal