Customer Experience Assistants

Customer Experience Assistant

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Closing Date: 22/04/2024

Location/Division: Colchester

We want every visitor at the Mercury to have a great time. Our Customer Experience team are a massive part of making it possible. We’re seeking enthusiastic Customer Experience team members to join #TeamMercury.

As part of the Customer Experience team, you will provide a Mercury welcome to all visitors, including guiding and seating audiences, serving in the café bar and event delivery.

As a member of the Customer Experience team, you are likely to have some customer facing or retail experience, but training will be given. You will be expected to be customer focused, organised and, most of all, enthusiastic and welcoming.

If you have the ability to successfully handle the multiple demands of a busy theatre and café bar, we want to hear from you!

Applications close at 10:00am on Monday, 22 April 2024. Interviews will take place on Wednesday 1 May 2024.


Diversity Statement

The Colchester Mercury Theatre Limited is committed to equality and diversity in all spheres of its work including its recruitment and personnel practices. The theatre strives to ensure that no one receives less favourable treatment than another on any ground. In order to help us monitor the effectiveness of this commitment we would ask that you answer the following questions, which are confidential and treated in line with the Data Protection Act 2018.



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