Client Success Specialist( Retail)- Mexico

Client Success Specialist

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About the role:

The Client Success Specialist will help guide Taurex leads and clients through Taurex different products, platforms, and services.

Key Responsibilities:

  • Introduce company's products to customers through online and offline channels.
  • Provide good services and able to communicate with all the customers.
  • Meet Sales revenue targets.
  • Develop new customers and maintain a good relationship with existing customers through social media, references, websites, previous contacts etc. 
  • Conduct market research to identify selling possibilities and evaluate customer needs.
  • Collaborate with team members to achieve better results.
  • Gather feedback from customers or prospects and share with internal teams.
  • Develop and maintain a strong network of lead sources.
  •  Identify and report on business opportunities to raise the company’s market share.
  • Execute company planning and perform any other duties and responsibilities assigned by the management from time to time.

Experience and Qualifications:

  • Candidate must possess at least a Diploma, Advanced Higher Graduate Diploma, Bachelor’s Degree in Finance  Business Administration Economics or related majors.
  • Minimum 2-3 year of experience in Business Development Sales previous experience in the Commodity, CFD or Financial Industry is a plus.
  • Excellent communication skills both verbal and written in local language and English.
  • Excellent understanding of the financial markets.
  • Excellent communication, presentation, and networking skills.
  • Track record of achieving and exceeding targets.
  • The person must be proactive and aim to self-generate new leads, business.
  • Self-motivated, positive working attitude, teamwork, and able to communicate effectively.
  • Have a good sense of customer service/sales.
  • Able to work under pressure and independently.
  • Good command of written and spoken in others language will be an added advantage (English and Portuguse).
  •  Knowledge on trading platforms (Meta Trader 4 and 5), office tools and CRM’s systems. 

 

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