Client Accounts Manager
Client Accounts Manager
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Location/Division: Norwich
Brown&Co was formed in 1993 following a management buyout from Royal Life Estates. Since then the firm has grown substantially and today we are a leading provider of agency, professional and consultancy services across the whole range of rural, commercial and residential property, agriculture and the environment. From an increasing network of offices throughout East Anglia, the Midlands and the Yorkshire and Humber region, as well as overseas, we combine a high level of specialist technical expertise with experience and local knowledge. The firm has a real commitment to build strong, proactive, and long-term relationships with both corporate and private clients, for whom we always strive to deliver the best results and total satisfaction. Our well trained and enthusiastic staff are encouraged by the partners to play an active part in the firm's future development and success.
Overview of Role
We are recruiting for a Client Accounts Manager to join our Client accounts team at our Norwich office. The role of Client Accounts Manager is to manage a team of accountants and administrators and be the first port of call for client accounting matters.
Responsibilities
• Line management duties of team of client accountants and administrators to include weekly meetings, team and resource planning, training and development, and so on
• Ownership of accounting software and wider property management software
• Effective review and revision of property accounting and property management processes, working alongside partners and property managers
• Ensuring adherence and compliance to RICS
• Liaison with partners and managers throughout the business to ensure adherence to client accounting principles and practices
• Attend meetings with clients and colleagues in other offices to raise the profile of the accounting function
• Administrative matters such as reporting, taxation, bank reconciliation sign-off etc.
• Management of a small portfolio of client accounts and service charges.
Requirements
• Knowledge of property management and property accounting principles required
• Knowledge of property accounting principles to include rents, service charge, direct on-charges and so on
• Knowledge of the principles of leases, service charge budgets and suchlike and the ability to decipher the same
• Solid, inclusive, robust and understanding line management principles
• Previous experience in a property management business or professional services practice
• Knowledge of RICS guidelines required
• AAT qualification required
• ACCA, CIMA or similar qualification desired